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Review Our Website Policies
If you are in the European Economic area (EEA), please see the GDPR privacy statement that went into effect on May, 25, 2018.
ISLA BELLA BEACH RESORT (“Hotel”), the privacy and confidentiality of information is important to us. We are committed to maintain the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The hotel will not disclose identifiable user information to any third party without consent.
The hotel is also committed to safeguarding your privacy while visiting the hotel website, namely www.islabellabeachresort.com (hereinafter all identified URLs are collectively referred to as the “Site”). Our goal is to provide you with an internet experience that delivers the information, resources and service that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users.
We take the upmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of the promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.
Information collected on the Site may be used to:
Register you as a Hotel member
Plan and purchase hotel accommodations
Enter your email in our promotions or sweepstakes
Send marketing communication or surveys to you
Respond to your questions or suggestions
Improve the quality of your visit to our site
All forms will provide an opt-out button to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Hotel purposes or in join promotions with a Hotel partner. We do not sell, rent or share any of your personal information with any other party including any third party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any times. All emails distributed to our lists will contain easy, online access to unsubscribe.
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (“Booking Engine”). While it appears to be part of our Site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have a chosen the Booking Engine Vendor carefully.
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected form unauthorized access.
Our Site is hosted in a secure environment. The Site servers/systems are configured with a data encryption, or scrambling, technologies, and industry standard firewalls. When you enter personal information during the reservation process, or during a customer email sign up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are and how to contact them.
Hotel has two exceptions to these limits on use of personal information:
Hotel may monitor and, when we believe in good faith that disclosure is require, disclose information to protect the security, property, assest and/or rights of Hotel from unauthorized use, or misuse, of the Site or any found at the Site.
Hotel may disclose information when required by law; however, only to the extend necessary and in a manner that seeks to maintain the privacy of the individual.
To enable features at the Site, Hotel may assign one or more “Cookies” to your internet browser, Cookies, among other things, speed navigation through our Site, keep tack of information so you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means on your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.