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Meet Our Team

Our team is here to help you plan your dream event in the Florida Keys, from start to finish. Get to know the team below:

Kim Thompson, Director of Group Sales

Kim’s Background: I have 30+ years of experience in hotel Sales & Catering roles for Independent properties & new builds. I have worked in the Florida Keys market since 2008. I am a native of North Florida.

Fun Fact: I once won the Florida Lottery (5 out of 6 numbers)!

Kim’s Favorite Part Of Her Role: I just love meeting new clients and guests, learning about their background, their organization, and sharing my passion for the Florida Keys lifestyle which is so rich with history and natural beauty, mixed with a dash of quirky!


Kate Kachugina, Wedding Sales Manager

Kate’s Background: I have over 16 years of experience in the hospitality industry. I started my Wedding sales career after Hurricane Irma in 2017, and have since worked in several properties in the Florida Keys. I’m originally from Uzbekistan. I came to The Keys straight from home in 2013 for a one-year internship, fell in love with this paradise, and almost 7 years later I am still here!

Fun Fact: I love diving and enjoying the ocean.

Kate’s Favorite Part Of Her Role: I have personally witnessed hundreds of weddings in my career. Watching so many varied groups of friends and families coming together to celebrate never gets old. The joy is contagious!


Jennifer Tacey, Senior Sales Manager

Jennifer’s Background: By the age of 8 years old, I had the top-grossing lemonade stand on the whole block. It was that very moment I knew sales was for me! That calling has brought me 12 exciting years of luxury resort sales and catering experience in the beautiful Florida Keys. From the hills of Massachusetts to a hospitality degree in the Carolinas, I have finally found my happy place here in the sunshine state and I can’t wait for you to come join me!

Fun Fact: I once spent a week surfing the shores of eastern Australia with some of the best pro surfers out there!

Jennifer’s Favorite Part Of Her Role: I get so excited when introducing first-timers to this incredible resort and the Florida Keys island lifestyle. Words just cannot explain the true beauty and laidback calming-feeling you get when you finally step out of the car and smell the salt (and sunscreen) in the air. It’s basically my favorite place on earth and I’m so proud to say I work here!


Laurie Lupton, Senior Conference Services Manager

Laurie’s Background: Over 10 years of Luxury Resort Experience focusing on Wedding Sales, Convention and Catering Services, and Event Planning. I look forward to providing your group with excellent service and seamless planning! I grew up in Central Illinois and traded cornfields and farmland for water views and warm weather!

Fun Fact: After years of wedding planning in the beautiful Florida Keys, I had my own amazing wedding in Key West in December 2017. I can truly say from experience – both professionally and personally – there is nothing as memorable as a wedding in the Florida Keys

Laurie’s Favorite Part Of Her Role: I love how creative and customizable weddings are, and how each one is so perfectly unique and special.  Out of the hundreds of weddings I have done, I can still remember the little details that made me smile during the planning process.  And, nothing is more rewarding than seeing the bride’s vision come together so flawlessly.


Cindy Facenda, Group Rooms Coordinator

Cindy’s Background: Halfway through to my Civil Engineering masters, I said “what am I doing?”. I knew hospitality ran through my veins and that I wanted to be a hotelier. I walked that ceremony knowing I made the best decision I could have! I packed my bags and left the big city lights and high heels in Miami and traded it all in for baby blue water and sandy sandals in search of the best hotel to work for; here you’ll find me ten years later!

Fun Fact: I was born on Leap Day, and currently only 8 years old.

Cindy’s Favorite Part Of Her Role: Making lifetime connections with my guests and being part of the planning of the best day of a bride’s life, or a company’s excitement to celebrate their employees really makes paradise all that better.


Lynzey Wenger, Sales Manager

Lynzey’s Background: With over 12 years in the hospitality industry and 7 years specializing in hotel sales, I bring a wealth of experience to every aspect of hospitality. As a Florida native and graduate of Florida Gulf Coast University with a degree in Resort & Hospitality Management. My time in this amazing industry helps me ensure that every guest’s experience is nothing short of exceptional. Promising unforgettable memories immersed in the warmth of the Florida Keys and the Island Lifestyle, I can’t wait to have you join us!

Fun Fact: I am avid ocean lover and diver, and my record breath hold is 2-minutes & 30-seconds.

Lynzey’s Favorite Part Of Her Role: I thrive on meeting new people and relishing in their unique experiences. Speaking with prospective clients to ensure their group visits are in line with their needs. It’s the joy of forging lasting relationships and ensuring memorable experiences that initially drew me to this industry, and it’s what continues to inspire me every day.


Abbey Jones, Conference Services Manager

Abbey’s Background: After spending many years in Utah building a Sales & Marketing career, I made a major life change. I moved to Florida and sought a new career in Weddings & Events. That path eventually led to the beautiful Isla Bella Beach Resort, helping individuals and groups navigate the event planning process.

Fun Fact: When not working with my fantastic clients, you can find me at the end of Sombrero Beach with a fishing pole and my adorable dog MistiQ.

Abbey’s Favorite Part Of Her Role: Planning a wedding or corporate getaway can be stressful. My goal is to make the best recommendations and guide you through the process in a way that instills ease and confidence. Events are THE MOST FUN… dare I say that the planning process can be fun too?

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