Frequently Asked Questions
Scroll below to see the answers to frequently asked questions about Isla Bella Beach Resort.
Address & Contact Information:
Address: 1 Knights Key Boulevard, MM 47 (Mile Marker), Marathon, FL 33050
Reservations: 844-885-4706
General Inquiries: 305-481-9451
Website: www.islabellabeachresort.com
Email: [email protected]
Your Stay:
Check-in/Check-out:
Check-in: 4:00 pm
Check-out: 11:00 am
Reservations Policies:
Minimum Check-in Age: 21
Cancellation Policy: Cancellation policies vary based on the rate plan reserved. Please check the cancellation policy on your reservation for more details.
Luggage/Baggage Storage:
Our bellmen are able store baggage before check-in and after check-out, complimentary.
Resort, Destination & Parking Fee Information:
Our daily resort fee of $45 plus tax includes the following amenities and services:
- Premium resort-wide Wi-Fi access
- Use of bicycles
- Private beach & pool access
- Beach & pool towels
- 24-hour Fitness Center including Peloton
- Full access to all daily hotel activities throughout resort
- InnSpire in-room entertainment system
- Two bottled waters
- In-room selection of coffee & tea
- Local and toll-free calls
Current housekeeping policies: Stay-over service is offered daily. Resort will deliver any needed items on daily basis.
Additional Occupants:
- Rooms are confirmed for the number of adults and children selected at the time of booking. If you are traveling with more than 2 adults in your party, an extra adult fee of $30/night plus tax applies.
Parking Fees:
- Overnight Guest Parking: $25.00 + tax
- Visitor Day Parking: $10.00 + tax
- Valet Parking: $50.00 + tax
Destination Fee:
Our Destination Fee (2.0%) is collected to help support Isla Bella’s programming, activities, events, sustainability efforts, and community outreach initiatives.
Rooms & Suites Details:
Smoking Policy: All rooms & suites at Isla Bella are 100% non-smoking. There are no smoking rooms available. There is no smoking on property.
Accessible Rooms: Isla Bella offers accessible rooms and suites with handicap accessible showers and tubs. We also offer accessible rooms with features for the hearing impaired. All guest rooms and suites are accessible via elevator. Please contact us at 305-481-9451 for more information on our accessible rooms and property features.
Guest Room & Suite Amenities:
- Pack ‘n Play available upon request
- Furnished Outdoor Living Area
- Iron and Board
- Hair Dryer
- Make-up Mirror
- Desk
- Bathrobe
- Refrigerator
- Safe (laptop size)
- Innspire entertainment system
- Voice mail
- Coffee/tea maker (Keurig)
- Mini refrigerator in room
- Wake-up calls
- Turndown Service Upon Request
Pet Policy:
We are pleased to welcome service animals. Non-service animals are not currently allowed at Isla Bella. Room type restrictions apply.
Resort Details:
Year Built: 2018-19
Year Opened: April 2019
Family Rooms: Yes
Rooms: 199 (includes over 100 two-five bedroom suites)
Smoking: The resort is 100% non-smoking. There is no smoking on property.
Meeting and Banquet Rooms: 3, largest up to 240 persons for banquet.
Guest Elevators: Yes
How many floors: Hotel occupies 3 floors
We hope to see you soon at Isla Bella Beach Resort. For any additional questions, please contact us at [email protected] or by phone at 305-481-9451.